Privacy Policy

Welcome to WALink! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how WALink ("we," "our," or "us") collects, uses, shares, and safeguards your personal information when you use our website, mobile application, and related services (collectively, the "Service").

1. Information We Collect

We collect various types of information to provide and improve our services for you:

1.1 Personal Information

When you register or use our services, we may collect the following information:

• Name: To identify you within our platform.
• Email Address: To communicate with you and send notifications.
• Phone Number: To facilitate WhatsApp integrations and user account management.

1.2 Usage Data

We may collect data about how you access and interact with our Service. This includes:

• IP Address: For security and troubleshooting purposes.
• Device Information: Such as device type, operating system, and browser type.
• Activity Logs: Information about your usage patterns, such as pages visited and features accessed.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: Ensure the functionality and performance of our platform.
• To Improve Our Service: Analyze usage patterns to enhance user experience and introduce new features.
• To Communicate with You: Send updates, newsletters, and service-related notifications.
• To Protect Our Users: Monitor for suspicious or fraudulent activities and maintain security.
• To Comply with Legal Obligations: Respond to legal requirements or enforce our Terms of Service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following scenarios:

• With Service Providers: To facilitate our Service, we may share information with trusted third-party providers who assist in operating our app, such as hosting services or analytics providers.
• For Legal Reasons: If required by law or in response to valid requests by public authorities, such as a court or government agency.
• With Your Consent: We may share your information for other purposes if you give us explicit permission.

4. Data Security

We use industry-standard security measures to protect your information. However, please note that no electronic transmission or storage method is 100% secure. We encourage you to take steps to protect your own information, such as keeping your login credentials confidential.

5. Your Data Rights

You have the right to:

• Access Your Data: Request a copy of your personal information.
• Update Your Data: Correct or update your personal information if it is inaccurate or incomplete.
• Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
• Object to Processing: Object to our use of your personal information for certain purposes.

To exercise these rights, please contact us at [email protected].

6. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this page periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@walink.in
Address: IND Tech Mark, Shishwachak, Punpun, Patna (804453)

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By using our Service, you agree to this Privacy Policy.